Vaibhav Dabhade is the Founder & CEO of Anchanto, overseeing a staff of over 300 people around the region. The company is a global B2B SaaS company that provides stable e-commerce and logistics platforms built to handle massive volumes for enterprise customers.
Vaibhav has been pushing Anchanto to be at the forefront of the e-commerce and logistics industry in Southeast Asia. As his team scales and the business grows, he has to deal with different challenges that come with scaling a business. We wanted to find out what tech tools he uses to help scale up his business and how he uses them.
He has over two decades of experience in e-commerce logistics. Prior to Anchanto, Vaibhav was the Vice President of Products and Services Implementation at Welcome Real-Time, a publisher of customer relationship solutions for retail banks founded in 1996 and headquartered in France. During his time there, he was in charge of managing entire technology teams, product development, services and support operations globally, delivering professional services, software product release and innovation and executing outsourcing strategy.
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His company Anchanto is a Singapore-based B2B software-as-a-service (SaaS) company specializing in e-commerce technology. They offer a suite of innovative and scalable solutions to bridge e-commerce gaps and build integrated solutions across the entire value chain, including four new products such as Anchanto Digital Shelf, which captures live performance data of businesses and their competitors for comparison and quick action. The other products are Operations Experience, Control Tower and Parcel Tracking.
The company has a large customer base including Fortune-500 companies like Panasonic, L’Oréal, HP, DHL Supply Chain, Asendia, Toll Logistics, Decathlon, Fossil, Stanley Black & Decker, NinjaVan, The Body Shop, and more.
Apple Watch and Health App (Paid)
We’re expanding into new countries, and that means I travel a lot. During my trips, I often transit across different time zones, leading to an unpredictable schedule. And getting in some exercise becomes a challenge. But it is important to prioritize getting in some movement daily. To track that and monitor my sleep, I use the Health App and make sure to wear the Apple Watch to track it all.
The Apple Watch and the Health App offer a variety of features that help me stay active and balance my health while I work. I track the total number of steps I walk in a day, my sleep cycle, and also overall sleeping patterns. These are all different aspects of leading a healthy lifestyle and the app gives me a quick understanding of it all. I am still not completely there yet with my health goals but tracking my movement throughout the day motivates me to keep active.
Google Suite (Paid)
Collaboration is at the heart of every interaction at Anchanto. And for that, we use tools that every team member is familiar with – G-Suite.
It definitely helps that Google’s Suite of solutions offers some extremely versatile and useful applications and tools – be it for email hosting or group communication via hangouts. Everything happens in one place while allowing individuals to contribute.
I particularly enjoy one of the recently added functionalities of Google Mail. It allows me to create action items and track them. This is extremely useful and helps me stay on top of multiple tasks.
An added benefit of using the Google Suite is that most existing and future team members are familiar with the tools, and it makes the process of collaborating internally smooth and hassle-free. With it, we can communicate and collaborate easily across the organization. It is very business-friendly and hence a go-to for me and most people at Anchanto.
Quickbooks and Hubspot (Paid)
Today, Anchanto has a team of 300+ employees across Southeast Asia, the Middle East, and Europe. So financial management becomes very important for us. And having a tool that automates the entire process is definitely required. I use Quickbooks to manage all the financial activities for the company. Some helpful tools for accounting, inventory, payroll, tax filing, and invoicing are helpful when managing a growing team. Other features like bank account tracking and reconciliation, expense management, budgeting, payment processing, and accounts receivable and accounts payable management – all play a role in managing the requirement for us, day in and day out.
And that brings me to HubSpot. With new deals and leads coming in, I use HubSpot automated reports to keep a track of revenue booking, key financial matrix, and pipeline matrix. The platform offers all the reports in one place and allows me to analyze and discuss the matrix that matter.
Good Notes for iPad (Paid)
I believe in the importance of meeting people and that is why my routine includes many face-to-face interactions with customers, prospects, etc. During these meetings, the one tool that you will see me use frequently is Good Notes on my iPad. Of course, it is useful as it helps to take all notes digitally, but what appeals to me the most is that the tool is designed to look like an actual paper, which I prefer. It’s a great way to keep a tab on important discussion points with customers, prospects, and team members.
Reviewing them on the go is also a regular requirement for me. The Good Notes application works on the iPad, the iPhone, and MacBook alike, making it easy for me to go over my notes no matter which device I am using. It’s handwritten note-taking made better! It is a tool that helps me make the most of my meetings, record key takeaways, and ensures I have my notes everywhere I go.
Our solutions are used by B2B and B2C businesses across Southeast Asia, the Middle East, and Europe. There is a lot of paperwork that comes in daily – be it while signing deals, meeting prospects, or simply making payments. Keeping a track of it all becomes very crucial but difficult when physical papers are to be kept in shape. And that’s where Scannable helps.
Scannable is a tool that allows me to digitize receipts, documents, etc. on the go. It is extremely easy to use, and handy. My work involves meeting new people daily and with Scannable, I can make sure I have all the visiting cards digitally stored. I also tend to use the tool to have contracts, receipts, and business documents digitized in one place. It’s very important to keep crucial documents in shape and easily yet securely share them with relevant team members. This is a great tool to save and share important documents instantly in a digital format.