We are living in a digital world and since the turn of the century, e-commerce has been growing exponentially; are there still folks who don’t shop online? This created a huge demand for third-party logistics (3PL), with many small to medium companies servicing their clients with order fulfilment.
In this short article, we take a look at ways technology is boosting the logistics sector.
Why 4PLs providers should embrace digital transformation
Barcode scanning
This is a game changer for any logistics warehouse; employees can use their smartphone camera to scan inventory; the system runs on a secure cloud network and a mobile app links the camera. Things like the battery powered strapping tool makes the job so much easier; a modern 3PL warehouse is semi-automated and the manager can pinpoint any consignment from the central interface.
GPS tracking
The transport manager can talk to any driver on a VoIP platform; the system records driver behaviour, speed, direction and the number of stops a driver makes. If a customer wants to know where their package is at any given time, they simply paste their consignment number into a window and the precise location comes up on the screen. Managing a large fleet of delivery vehicles is so much easier when you are using a GPS tracking system.
Google Maps
Drivers totally rely on Google Maps (or a similar app) to take them to collection/delivery locations; it can calculate the most economical (and fastest) route, which saves both time and money. Click here for tips on commercial IT security.
Sorting
Most 3PL companies use automation managed by AI; picking and packing is monitored by a single employee, and they can handle high volumes with ease. Robotics merges with AI to bring a new dimension to sorting and packing, which is super-efficient and requires minimal human input. Items can be scanned at specific points and added or subtracted from the inventory; order checking is a breeze.
VoIP communication
Real-time video is a game-changer and is possible if you create a secure cloud network; whether a driver, supplier or client, you can enjoy real-time communication without the heavy cost that comes with regular phone communication. Zoom and Skype for Business are the two major VoIP platforms that have powerful collaboration tools; transport managers can make very good use of this.
In fact, video communication is also possible during transportation with drivers, thanks to advanced in-vehicle camera systems like Pro-Vision Video Systems. Their high-definition cameras and fleet video solutions help managers monitor routes, ensure driver safety, and maintain accountability in real time. This level of visibility not only improves coordination but also enhances security and operational efficiency across the entire transport process.
Sector-specific business software
The logistics sector uses software designed around their business processes; payroll, invoicing, procurement and vehicle management are all incorporated into the latest software packages. If you run a logistics business, take a look at leading software and boost your efficiency and streamline your processes. The developer offers full customer support; they will train your staff on every aspect of use, making sure things are working as they should.
To summarise, technology has changed the logistics industry for the better and that will continue for a very long time. Next time you receive a delivery, think about the various systems used to ensure your package arrives in good time.